Guest Experience Associate - Fast-Paced Restaurant

J007279 JIB West Box LLC; North Las Vegas (NV); On-site; USD 17,000 - 22,000; Full time

Job summary

Jack in the Box in Nevada seeks outgoing crew members to deliver WOW guest experience through quality food and friendly service. You will keep the dining area clean and the kitchen area organized while working at a fast pace.

You must follow company procedures, handle orders, operate the cash register, and communicate effectively with teammates. This role offers flexible shifts and opportunities to learn in a busy franchise restaurant.

Qualifications

• Models a "guest comes first" attitude; has a genuine smile, and displays a friendly and positive spirit; appreciates guests and makes them feel welcome; is always polite and courteous.
• Ensures the timeliness, quality, and accuracy of all orders; conveys a sense of urgency.
• Handles guest complaints effectively using the CARE model – courtesy, apology, resolution, extra effort.
• Interacts effectively with diverse groups of people and does not have or display any biases.
• Gets along with other team members and always shows care and respect.
• Maintains restaurant cleanliness inside and outside by following JIB cleaning and maintenance procedures.

Responsibilities

• Delivers a "WOW" guest experience by consistently providing quality food, excellent service, and a clean restaurant environment.
• Follows JIB procedures and standards in performing all workstation activities.
• Operates the cash register and reads video monitors to ensure orders are correct and customers are satisfied.
• Maintains attendance and punctuality and adapts to fluctuating scheduling needs.

Skills

Guest service mindset

Team player

Punctuality

Stand/walk for long periods

Tools

Cash register

Video monitors

Job description

Jack in the Box in Nevada seeks outgoing crew members to deliver WOW guest experience through quality food and friendly service. You will keep the dining area clean and the kitchen area organized while working at a fast pace.

You must follow company procedures, handle orders, operate the cash register, and communicate effectively with teammates. This role offers flexible shifts and opportunities to learn in a busy franchise restaurant.