Guest Experience Specialist: Dining Service & POS

Miskiri Hospitality Group; Baltimore (MD); On-site; USD 21,000 - 34,000; Full time

Job summary

Miskiri Hospitality Group is seeking a Server to greet guests, take and deliver food and beverage orders, and ensure a positive dining experience from arrival through payment. The role requires strong communication, attention to detail, and the ability to stay organized during busy service periods.

You will work to maintain a welcoming atmosphere, follow safety standards, and assist teammates during peak periods to support smooth service.

Qualifications

• Strong communication and guest service skills.
• Ability to stay organized during busy service periods.
• Wamiliarity with dining room etiquette and teamwork.

Responsibilities

• Greet guests promptly and present menus, answering questions about items, preparation, and ingredients.
• Take accurate food and drink orders and enter them into the POS system.
• Communicate dietary restrictions and allergy information to the kitchen.
• Deliver orders in a timely manner and check back with guests during the meal.
• Maintain clean, properly set tables and assist with side work (rolling silverware, restocking condiments).
• Process payments accurately and handle cash and card transactions.
• Follow all food safety, sanitation, and alcohol service regulations.
• Support teammates during peak periods and assist with opening/closing duties.

Skills

Communication

Attention to detail

Organization

Job description

Miskiri Hospitality Group is seeking a Server to greet guests, take and deliver food and beverage orders, and ensure a positive dining experience from arrival through payment. The role requires strong communication, attention to detail, and the ability to stay organized during busy service periods.

You will work to maintain a welcoming atmosphere, follow safety standards, and assist teammates during peak periods to support smooth service.