Guest Experience Specialist - Craft Beer & Food

Flyway Brewing LLC; Memphis (TN); On-site; USD 17,000 - 25,000; Part time

Job summary

Flyway Brewing in Memphis, TN is seeking an enthusiastic Server to join our hospitality team. You’ll greet guests, learn the menu, suggest pairings, and help create memorable experiences that keep guests returning.

Ideal candidates are adaptable, energetic, and reliable, with strong communication and a team mindset. Weekend/holiday availability and reliable transportation are expected; training and growth opportunities are available.

Qualifications

• Adaptable in fast-paced environments.
• Genuine passion for hospitality and service excellence.
• Strong communication and interpersonal skills.
• Team-oriented mindset.
• High energy with a professional appearance.
• Weekend/holiday availability and reliable transportation.

Responsibilities

• Greet guests warmly and maintain a gracious, welcoming presence throughout service
• Master the food and beverage menu to provide thoughtful recommendations and upsells
• Personalize each interaction to deliver memorable guest experiences
• Execute proper steps of service with professionalism and consistency
• Accurately input orders and handle payments using our POS system
• Assist in other service areas as needed (e.g. running food, bussing tables)
• Maintain deep knowledge of menu ingredients and allergens; communicate effectively with the kitchen team
• Fully open and close assigned section and complete all side work
• Fulfill additional duties as assigned by management

Skills

Guest service

Upselling

Communication

Teamwork

Adaptability

Tools

POS system

Job description

Flyway Brewing in Memphis, TN is seeking an enthusiastic Server to join our hospitality team. You’ll greet guests, learn the menu, suggest pairings, and help create memorable experiences that keep guests returning.

Ideal candidates are adaptable, energetic, and reliable, with strong communication and a team mindset. Weekend/holiday availability and reliable transportation are expected; training and growth opportunities are available.