Guest Experience Specialist - Barista & POS

Grazianos Group; Florida; In loco; USD 17.000 - 25.000; Tempo pieno

Descrizione del lavoro

Grazianos Group in Florida is seeking a friendly, customer-focused server to greet guests, answer questions, take orders, and provide attentive service in a fast-paced environment. Previous server experience is preferred and the role requires a tip-driven, high-energy approach.

You will handle payments by cash, card, or vouchers, issue refunds with manager approval, and keep the dining area clean and organized throughout your shift. A positive attitude and multitasking ability are essential.

Competenze

• Excellent interpersonal and customer service skills.
• Well-organized with ability to take and place food and beverage orders accurately.
• Ability to follow all safe food handling procedures and sanitation practices.
• Ability to operate point-of-sale systems.

Mansioni

• Greets customers and answers phone calls and questions.
• Receives payments by cash, check, credit cards, vouchers, or automatic debits.
• Issues refunds, voids, or credits with manager approval.
• Counts money in cash drawers at shift start to ensure accuracy.
• Calculates total payments and reconciles with sales.
• Prepares and serves hot and cold beverages, customizing orders as requested.
• Maintains clean and orderly checkout areas.
• Assists with stocking, clearing tables, and cleaning duties.
• Takes and delivers food and beverages to kitchen and customers.
• Ensures meals are prepared correctly and to customers' satisfaction.

Conoscenze

Customer service

POS operation

Order accuracy

Food handling safety

Formazione

Restaurant training course

Descrizione del lavoro

Grazianos Group in Florida is seeking a friendly, customer-focused server to greet guests, answer questions, take orders, and provide attentive service in a fast-paced environment. Previous server experience is preferred and the role requires a tip-driven, high-energy approach.

You will handle payments by cash, card, or vouchers, issue refunds with manager approval, and keep the dining area clean and organized throughout your shift. A positive attitude and multitasking ability are essential.