Guest Experience Specialist & Barista

Graziano's Group; Coral Gables (FL); Presencial; USD 17.000 - 28.000; Jornada completa

Descripción de la vacante

Graziano's Group is seeking a friendly, customer-focused server to greet guests, take orders, process payments, and deliver high-quality beverages and meals. You will ensure accurate orders, respond to questions, and maintain a clean, efficient dining area.

The role requires reliable availability for early mornings, evenings, weekends, and holidays, with training provided to ensure compliance with safety and sanitation standards.

Formación

• Excellent interpersonal and customer service skills.
• Well-organized with ability to take and place food and beverage orders accurately.
• Ability to follow all safe food handling procedures and sanitation practices.
• Ability to operate point-of-sale systems.

Responsabilidades

• Greet customers and respond to questions and requests.
• Receive payments and process refunds with manager approval.
• Count cash in drawers at shift start and ensure adequate change.
• Prepare and serve hot and cold beverages, customizing orders as requested.
• Take and deliver food and beverage orders to the kitchen.
• Ensure food quality and correct orders; return incorrect items to kitchen.
• Maintain clean checkout areas; clear tables and restock as needed.
• Assist customers and resolve complaints.
• Answer questions about drinks, menu, bakery, and catering.
• Observe safety and sanitation procedures.
• Prolonged standing; lift up to 25 pounds.
• Work early mornings, evenings, weekends, and holidays.

Conocimientos

Interpersonal skills

Customer service

POS operation

Organization

Educación

Server experience preferred

Training completion

Herramientas

POS Systems

Descripción del empleo

Graziano's Group is seeking a friendly, customer-focused server to greet guests, take orders, process payments, and deliver high-quality beverages and meals. You will ensure accurate orders, respond to questions, and maintain a clean, efficient dining area.

The role requires reliable availability for early mornings, evenings, weekends, and holidays, with training provided to ensure compliance with safety and sanitation standards.