Guest Experience Specialist — Bakery & Celebrations

Nothing Bundt Cakes; Naperville (IL); On-site; USD 17,000 - 23,000; Part time

Benefits offered by this job

Flexible Schedule

Sense of Family Culture

Job summary

A beloved bakery chain in Naperville is seeking a Guest Service Representative to create an engaging experience for guests and provide excellent customer service. Responsibilities include greeting guests, processing orders, and maintaining product knowledge to offer suggestions for unique celebrations. Candidates should possess strong interpersonal skills, a friendly attitude, and be comfortable working in a fast-paced environment. Flexible scheduling and a vibrant team culture are key highlights of this position.

Qualifications

• Exhibit high energy and strong interpersonal skills.
• Enjoy interacting with diverse people.
• Ability to multitask while maintaining attention to detail.
• Comfortable operating a point-of-sale system.

Responsibilities

• Greet walk-in and phone guests with warmth and enthusiasm.
• Maintain strong product knowledge to educate guests.
• Process guest orders efficiently using the point-of-sale system.
• Uphold a clean and organized bakery presentation.

Skills

High energy

Strong interpersonal skills

Ability to work in a fast-paced environment

Attention to detail

Friendly and helpful attitude

Education

No formal education required

Tools

Point-of-sale system

Job description

A beloved bakery chain in Naperville is seeking a Guest Service Representative to create an engaging experience for guests and provide excellent customer service. Responsibilities include greeting guests, processing orders, and maintaining product knowledge to offer suggestions for unique celebrations. Candidates should possess strong interpersonal skills, a friendly attitude, and be comfortable working in a fast-paced environment. Flexible scheduling and a vibrant team culture are key highlights of this position.