Guest Experience Specialist — Baby Apparel

Carters Inc.; Augusta (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discount

GED tuition-free

ESL support

Development programs

Career growth

Job summary

Carter’s Inc. is seeking a Sales Associate to greet and assist families with our baby essentials and apparel, helping customers select styles, features, and benefits.

You will contribute to a positive shopping experience and support omnichannel needs while maintaining a welcoming store environment. You’ll handle sales transactions, replenishment, and product knowledge to help families prepare for everyday moments and milestones, in a fast-paced retail setting.

Qualifications

• Positive, solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective verbal and written communication skills.
• Ability to manage multiple tasks at once.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Skills

Customer service

Communication

Multitasking

Problem solving

Job description

Carter’s Inc. is seeking a Sales Associate to greet and assist families with our baby essentials and apparel, helping customers select styles, features, and benefits.

You will contribute to a positive shopping experience and support omnichannel needs while maintaining a welcoming store environment. You’ll handle sales transactions, replenishment, and product knowledge to help families prepare for everyday moments and milestones, in a fast-paced retail setting.