Guest Experience Specialist - Auto Lot

Hanania Automotive Group; Jacksonville (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Incentives

Benefits package

Training & development

Collaborative culture

Facilities & equipment

Employee discounts

Job summary

Hanania Automotive Group is seeking a friendly Lot Porter at Volkswagen of Orange Park in Jacksonville, FL. You will greet guests, manage vehicle info, and support Sales and Service teams to ensure a World-Class experience.

Responsibilities include updating guests on status, using software efficiently, and maintaining a welcoming lounge. This role requires a strong work ethic, reliability, and a commitment to ongoing professional growth within the company.

Qualifications

• High School Diploma or GED required.
• Professional appearance and pleasant demeanor.
• Strong organizational and communication skills.
• Ability to work evenings and weekends as required.
• Reliable, friendly, and outgoing personality.
• Team-oriented with a proactive approach.
• Superior customer service and passion for automotive industry.
• Commitment to growth within the company.
• Ability to lift up to 15 pounds and perform physical tasks.
• Valid driver's license with clean driving record.
• Background check and hair follicle drug screen.

Responsibilities

• Greet guests with a smile and professional interactions.
• Retrieve vehicle history files, assign sequence numbers, verify information.
• Provide regular updates on vehicle status and respond to inquiries.
• Utilize technology and software to support daily tasks.
• Collaborate with Sales and Service teams for a cooperative environment.
• Build relationships with clients and maintain satisfaction.
• Keep the guest lounge clean, stocked, and welcoming.
• Perform other duties to ensure smooth dealership operations.

Skills

Customer service

Team oriented

Communication skills

Self-motivated

Education

High School Diploma or GED

Tools

CRM software

Job description

Hanania Automotive Group is seeking a friendly Lot Porter at Volkswagen of Orange Park in Jacksonville, FL. You will greet guests, manage vehicle info, and support Sales and Service teams to ensure a World-Class experience.

Responsibilities include updating guests on status, using software efficiently, and maintaining a welcoming lounge. This role requires a strong work ethic, reliability, and a commitment to ongoing professional growth within the company.