Customer-Focused Auto Lot Porter

Volkswagen of Orange Park; Jacksonville (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Incentives for extraordinary service

Health and dental benefits

Voluntary benefits and retirement plan

Training and development opportunities

Collaborative work culture

Great facilities and equipment

Employee discounts on vehicle Purchses

Job summary

Volkswagen of Orange Park in Jacksonville, FL is seeking a friendly Lot Porter to deliver a World-Class guest experience from arrival to departure. You will greet guests, manage vehicle information, and keep the lounge area welcoming while supporting Sales and Service teams.

The ideal candidate has a high school diploma or GED, reliable communication skills, and the ability to work evenings and weekends. A valid driver’s license and clean driving record are required, along with a background

Qualifications

• High School Diploma or GED required.
• Professional appearance and pleasant phone demeanor.
• Strong organizational and communication skills.
• Ability to work evenings and weekends as required.
• Reliable, friendly, and outgoing personality.
• Team-oriented with a self-motivated approach to tasks.
• Superior customer service skills and a passion for the automotive industry.
• Commitment to ongoing improvement and career growth within the company.
• Ability to lift up to 15 pounds and perform tasks involving bending, stretching, kneeling, and squatting.
• A valid driver's license with clean driving record.
• Must pass background check and hair follicle drug screen.

Responsibilities

• Warm Welcome: Greet all guests with a smile and a positive attitude, ensuring courteous and professional interactions.
• Vehicle Handling: Retrieve vehicle history files, assign sequence numbers, and verify customer and vehicle information.
• Customer Follow-Up: Provide regular updates on vehicle status and address any guest inquiries or concerns.
• Tech Savvy: Utilize technology and software efficiently to support daily tasks.
• Team Support: Collaborate with Sales and Service teams, fostering a cooperative and supportive work environment.
• Client Relations: Build strong relationships with clients, resolving concerns and maintaining satisfaction.
• Lounge Maintenance: Keep the guest lounge clean, well-stocked, and welcoming.
• Additional Duties: Perform other tasks as needed to ensure smooth dealership operations.

Skills

Customer service

Communication

Organizational skills

Flexible schedule

Professional appearance

Team player

Reliable

Driver's license

Background check

Hair follicle drug screen

Education

High School Diploma or GED

Job description

Volkswagen of Orange Park in Jacksonville, FL is seeking a friendly Lot Porter to deliver a World-Class guest experience from arrival to departure. You will greet guests, manage vehicle information, and keep the lounge area welcoming while supporting Sales and Service teams.

The ideal candidate has a high school diploma or GED, reliable communication skills, and the ability to work evenings and weekends. A valid driver’s license and clean driving record are required, along with a background