Lot Porter - Elevate Guest Experience

Hanania Automotive Group; Jacksonville (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Incentives

Health benefits

Retirement plans

Training opportunities

Employee discounts

Job summary

Hanania Automotive Group is seeking a friendly Lot Porter to ensure guests have a World-Class experience from arrival to departure. The role emphasizes a warm welcome, accurate vehicle handling, and proactive communication with guests and team members.

The position requires a neat appearance, strong organizational skills, and the ability to work evenings and weekends. You will collaborate across Sales and Service to support dealership operations and guest satisfaction.

Qualifications

• High School Diploma or GED required.
• Professional appearance and pleasant phone demeanor.
• Strong organizational and communication skills.
• Ability to work evenings and weekends as required.
• Reliable, friendly, and outgoing personality.

Responsibilities

• Warm Welcome: Greet all guests with a smile and a positive attitude, ensuring courteous and professional interactions.
• Vehicle Handling: Retrieve vehicle history files, assign sequence numbers, and verify customer and vehicle information.
• Customer Follow-Up: Provide regular updates on vehicle status and address any guest inquiries or concerns.
• Tech Savvy: Utilize technology and software efficiently to support daily tasks.
• Team Support: Collaborate with Sales and Service teams, fostering a cooperative and supportive work environment.
• Client Relations: Build strong relationships with clients, resolving concerns and maintaining satisfaction.
• Lounge Maintenance: Keep the guest lounge clean, well-stocked, and welcoming.
• Additional Duties: Perform other tasks as needed to ensure smooth dealership operations.

Skills

Customer service

Communication

Teamwork

Professional appearance

Education

High School Diploma or GED

Tools

Technology proficiency

Job description

Hanania Automotive Group is seeking a friendly Lot Porter to ensure guests have a World-Class experience from arrival to departure. The role emphasizes a warm welcome, accurate vehicle handling, and proactive communication with guests and team members.

The position requires a neat appearance, strong organizational skills, and the ability to work evenings and weekends. You will collaborate across Sales and Service to support dealership operations and guest satisfaction.