LOT PORTER - AUDI ORANGE PARK

Audi Orange Park; Jacksonville (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Incentives

Benefits package

Training opportunities

Collaborative culture

Facilities

Employee discounts

Job summary

Hanania Automotive Group in Jacksonville, FL is seeking a friendly Lot Porter to uphold World-Class guest experiences from arrival to departure.

You will greet guests, manage vehicle status, assist Sales and Service teams, keep the lounge welcoming, and handle light duties while maintaining a neat lot. A high school diploma and a clean driving record are required.

Join a family-owned operation that values service, offers training, and employee discounts on vehicle services.

Qualifications

• High School Diploma or GED is required.
• Professional appearance and pleasant phone demeanor.
• Strong organizational and communication skills.
• Ability to work evenings and weekends as required.
• Reliable, friendly, and outgoing personality.
• Team-oriented with a self-motivated approach to tasks.
• Superior customer service skills and a passion for the automotive industry.
• Commitment to ongoing improvement and career growth within the company.
• Ability to lift up to 15 pounds and perform tasks involving bending, stretching, kneeling, and squatting.
• A valid driver's license with clean driving record.
• Must pass background check and hair follicle drug screen.

Responsibilities

• Warm Welcome: Greet all guests with a smile and a positive attitude, ensuring courteous and professional interactions.
• Vehicle Handling: Retrieve vehicle history files, assign sequence numbers, and verify customer and vehicle information.
• Customer Follow-Up: Provide regular updates on vehicle status and address any guest inquiries or concerns.
• Tech Savvy: Utilize technology and software efficiently to support daily tasks.
• Team Support: Collaborate with Sales and Service teams, fostering a cooperative and supportive work environment.
• Client Relations: Build strong relationships with clients, resolving concerns and maintaining satisfaction.
• Lounge Maintenance: Keep the guest lounge clean, well-stocked, and welcoming.
• Additional Duties: Perform other tasks as needed to ensure smooth dealership operations.

Skills

Customer service

Professional appearance

Communication skills

Team-oriented

Reliable

Self-motivated

Flexibility

Valid driver's license

Background check

Drug screen

Education

High School Diploma or GED

Job description

Job DetailsJob Location: Audi Orange Park - Jacksonville, FL 32244

Are you passionate about delivering exceptional customer service and creating positive first impressions? At Hanania Automotive Group, we’re seeking a friendly and professional Lot Porter to join our team. As a Lot Porter, you'll be instrumental in ensuring every guest receives a World-Class experience, from the moment they arrive until they drive away.

What we offer:

• A super-compensation package with incentives for your extraordinary service.
• A comprehensive benefits package, including health, dental, voluntary benefits and retirement plans, to ensure you're well-equipped.
• Access to ongoing training and development opportunities that will further enhance your skills and career trajectory.
• A collaborative work culture within a reputable, family-owned business
• Great facilities and equipment that will make your efforts even more efficient.
• Exclusive employee discounts on vehicle purchases, parts, and services to reward your tireless efforts.

Key Responsibilities:

• Warm Welcome: Greet all guests with a smile and a positive attitude, ensuring courteous and professional interactions.
• Vehicle Handling: Retrieve vehicle history files, assign sequence numbers, and verify customer and vehicle information.
• Customer Follow-Up: Provide regular updates on vehicle status and address any guest inquiries or concerns.
• Tech Savvy: Utilize technology and software efficiently to support daily tasks.
• Team Support: Collaborate with Sales and Service teams, fostering a cooperative and supportive work environment.
• Client Relations: Build strong relationships with clients, resolving concerns and maintaining satisfaction.
• Lounge Maintenance: Keep the guest lounge clean, well-stocked, and welcoming.
• Additional Duties: Perform other tasks as needed to ensure smooth dealership operations.

QualificationsWhat we need:

• High School Diploma or GED required.
• Professional appearance and pleasant phone demeanor.
• Strong organizational and communication skills.
• Ability to work evenings and weekends as required.
• Reliable, friendly, and outgoing personality.
• Team-oriented with a self-motivated approach to tasks.
• Superior customer service skills and a passion for the automotive industry.
• Commitment to ongoing improvement and career growth within the company.
• Ability to lift up to 15 pounds and perform tasks involving bending, stretching, kneeling, and squatting.
• A valid driver's license with clean driving record.
• Must pass background check and hair follicle drug screen.

An Equal Opportunity Employer

Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.