LOT PORTER - AUDI ORANGE PARK

Hanania Automotive Group; Jacksonville (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Incentives

Health benefits

Retirement plans

Training opportunities

Employee discounts

Job summary

Hanania Automotive Group is seeking a friendly Lot Porter to ensure guests have a World-Class experience from arrival to departure. The role emphasizes a warm welcome, accurate vehicle handling, and proactive communication with guests and team members.

The position requires a neat appearance, strong organizational skills, and the ability to work evenings and weekends. You will collaborate across Sales and Service to support dealership operations and guest satisfaction.

Qualifications

• High School Diploma or GED required.
• Professional appearance and pleasant phone demeanor.
• Strong organizational and communication skills.
• Ability to work evenings and weekends as required.
• Reliable, friendly, and outgoing personality.

Responsibilities

• Warm Welcome: Greet all guests with a smile and a positive attitude, ensuring courteous and professional interactions.
• Vehicle Handling: Retrieve vehicle history files, assign sequence numbers, and verify customer and vehicle information.
• Customer Follow-Up: Provide regular updates on vehicle status and address any guest inquiries or concerns.
• Tech Savvy: Utilize technology and software efficiently to support daily tasks.
• Team Support: Collaborate with Sales and Service teams, fostering a cooperative and supportive work environment.
• Client Relations: Build strong relationships with clients, resolving concerns and maintaining satisfaction.
• Lounge Maintenance: Keep the guest lounge clean, well-stocked, and welcoming.
• Additional Duties: Perform other tasks as needed to ensure smooth dealership operations.

Skills

Customer service

Communication

Teamwork

Professional appearance

Education

High School Diploma or GED

Tools

Technology proficiency

Job description

Job DetailsJob Location: Audi Orange Park - Jacksonville, FL 32244

Are you passionate about delivering exceptional customer service and creating positive first impressions? At Hanania Automotive Group, we’re seeking a friendly and professional Lot Porter to join our team. As a Lot Porter, you'll be instrumental in ensuring every guest receives a World-Class experience, from the moment they arrive until they drive away.

What we offer:

• A super-compensation package with incentives for your extraordinary service.
• A comprehensive benefits package, including health, dental, voluntary benefits and retirement plans, to ensure you're well-equipped.
• Access to ongoing training and development opportunities that will further enhance your skills and career trajectory.
• A collaborative work culture within a reputable, family-owned business
• Great facilities and equipment that will make your efforts even more efficient.
• Exclusive employee discounts on vehicle purchases, parts, and services to reward your tireless efforts.

Key Responsibilities:

• Warm Welcome: Greet all guests with a smile and a positive attitude, ensuring courteous and professional interactions.
• Vehicle Handling: Retrieve vehicle history files, assign sequence numbers, and verify customer and vehicle information.
• Customer Follow-Up: Provide regular updates on vehicle status and address any guest inquiries or concerns.
• Tech Savvy: Utilize technology and software efficiently to support daily tasks.
• Team Support: Collaborate with Sales and Service teams, fostering a cooperative and supportive work environment.
• Client Relations: Build strong relationships with clients, resolving concerns and maintaining satisfaction.
• Lounge Maintenance: Keep the guest lounge clean, well-stocked, and welcoming.
• Additional Duties: Perform other tasks as needed to ensure smooth dealership operations.

QualificationsWhat we need:

• High School Diploma or GED required.
• Professional appearance and pleasant phone demeanor.
• Strong organizational and communication skills.
• Ability to work evenings and weekends as required.
• Reliable, friendly, and outgoing personality.
• Team-oriented with a self-motivated approach to tasks.
• Superior customer service skills and a passion for the automotive industry.
• Commitment to ongoing improvement and career growth within the company.
• Ability to lift up to 15 pounds and perform tasks involving bending, stretching, kneeling, and squatting.
• A valid driver's license with clean driving record.
• Must pass background check and hair follicle drug screen.

An Equal Opportunity Employer

Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.