Guest Experience Specialist — 10-Month Contract

BCforward; New York (NY); On-site; USD 35,817 - 38,572; Full time

Job summary

A leading staffing firm is looking for candidates with experience in the hospitality industry, particularly in 5-Star Hotels. Candidates should demonstrate exceptional customer service and organizational skills. The role requires multitasking abilities and proficiency in Microsoft Office. Flexibility to work various shifts is essential. This contract position offers a pay rate of $26 to $28 per hour and is set to start ASAP in New York, NY.

Qualifications

• Three years' experience in the Hospitality Industry, especially in 5-Star Hotels.
• Excellent interpersonal skills to engage clients and colleagues.
• Ability to manage guest experiences and expectations tactfully.

Responsibilities

• Manage guest experiences using tact and diplomacy.
• Engage clients and colleagues professionally.
• Work flexible shifts as needed.

Skills

Customer service

Interpersonal communication

Organizational skills

Multitasking

Audio-visual systems knowledge

Tools

Microsoft Office

EMS booking system

Job description

A leading staffing firm is looking for candidates with experience in the hospitality industry, particularly in 5-Star Hotels. Candidates should demonstrate exceptional customer service and organizational skills. The role requires multitasking abilities and proficiency in Microsoft Office. Flexibility to work various shifts is essential. This contract position offers a pay rate of $26 to $28 per hour and is set to start ASAP in New York, NY.