Guest Experience Specialist

Global Montello Group Corp; Wrentham (MA); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Health & Wellness benefits

401k with matching

Tuition reimbursement

Professional development trainings

Job summary

Global Partners LP seeks a Guest Service Associate in Massachusetts to drive a top-notch guest experience while handling store tasks and transactions. You will greet customers, maintain safety and quality standards, operate POS, and support merchandising and vendor coordination to ensure a smooth shopping environment.

The role requires flexibility for days, nights, weekends, and holidays, plus basic computer skills and reliable transportation.

Qualifications

• Must be available to work flexible hours that may include day, nights, weekends, and/or holidays.
• Ability to perform basic computer functions.
• Must have reliable transportation.
• Ability to work in intermittent temperatures, i.e., outside, cooler, etc.
• Ability to climb ladders & stairs, reach, bend, twist, stoop, kneel, crouch and lift/carry up to 25 lbs.
• Ability to freely access all areas of the store including selling floor, stock area, and register area.
• Perform duties of the job in a timely manner.
• Count, read and write accurately to complete required paperwork.
• Support GSA new hire employee's onboarding and training.

Responsibilities

• Greet guests and provide an enjoyable shopping experience for everyone.
• Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.
• Operate the point of sale pursuant to corporate standards; maintain proper cash, lottery, tobacco levels.
• Complete all store housekeeping functions (cleaning, dusting, sweeping, mopping, emptying trash, etc.).
• Replenish products and supplies ensuring in-stock conditions at all times.
• Communicate with store management regarding guest requests and vendor-related concerns.
• Check in external and internal vendors per established guidelines.
• Conducts gas tank inventory and merchandising projects assigned by management.
• Complete other tasks as assigned by management.
• Minors may ONLY use OSHA approved knives.

Job description

Global Partners LP seeks a Guest Service Associate in Massachusetts to drive a top-notch guest experience while handling store tasks and transactions. You will greet customers, maintain safety and quality standards, operate POS, and support merchandising and vendor coordination to ensure a smooth shopping environment.

The role requires flexibility for days, nights, weekends, and holidays, plus basic computer skills and reliable transportation.