Guest Experience Specialist

Ontario Trillium Foundation; Rogers (AR); On-site; USD 17,000 - 22,000; Full time

Job summary

The Melting Pot is seeking a Front of House Guest Specialist to warmly greet guests, open doors, and maintain a professional rapport as they enter and exit the restaurant. You will contribute to a positive guest experience by promoting MVP card programs and The Perfect Night Out.

Responsibilities include adhering to company policies and safety standards, performing opening, running, and closing sidework, participating in trainings, and ensuring cost-conscious operation.

Responsibilities

• Opens doors and greets guests entering and exiting the restaurant, establishing a professional, hospitable rapport with each guest.
• Maintains positive guest relations and exceeds guests’ expectations by promoting and reinforcing Melting Pot culture around the MVP card and The Perfect Night Out®.
• Adheres to and maintains company policies and standards, complying with uniform standards, appearance and grooming best practices and federal, state, and local laws and guidelines concerning alcoholic beverages and food safety.
• Performs as part of the team, executing opening, running, and closing sidework assignments.
• Attends and participates in ongoing training sessions when provided, reads PreShift notes and attends PreShift meetings. Aware of the cost of supplies and executes proper operational procedures.
• must have availability to work weekends

Job description

The Melting Pot is seeking a Front of House Guest Specialist to warmly greet guests, open doors, and maintain a professional rapport as they enter and exit the restaurant. You will contribute to a positive guest experience by promoting MVP card programs and The Perfect Night Out.

Responsibilities include adhering to company policies and safety standards, performing opening, running, and closing sidework, participating in trainings, and ensuring cost-conscious operation.