Server

Ontario Trillium Foundation; Rogers (AR); On-site; USD 17,000 - 28,000; Full time

Job summary

The Melting Pot in Rogers, AR is seeking a server to build a professional, hospitable rapport with every guest and help craft a memorable dining experience.

You will follow service sequences, suggest beverages and dishes, maintain brand standards, and participate in opening, running, and closing side-work while attending training and keeping up with safety practices.

Qualifications

• Establishes a professional, hospitable rapport with each guest.
• Adheres to uniform standards, appearance and grooming and safety guidelines.
• Promotes brand culture and delivers a memorable dining experience.
• Reads Pre-Shift notes and attends training sessions.

Responsibilities

• Establishes a professional, hospitable rapport with each guest.
• Maintains positive guest relations and exceeds guest expectations by promoting culture.
• Adheres to policies, uniform standards, grooming and safety guidelines for alcohol and food.
• Follows service sequences, serves according to standards and suggests food/beverage items.
• Works as part of a team, handling opening, running, and closing side-work tasks.
• Attends training sessions and stays aware of supply costs and proper procedures.

Skills

Guest rapport

Customer service

Communication

Education

Education in restaurant or business/training field

Job description

Certainly the most memorable of evenings, either favorable or unfavorable, can be credited in great part to the server. Being the last link in quality control, the server can determine the course of a guest’s evening. Proper timing, presentation, wine service and personality are all elements which together comprise delivering a Perfect Night Out®.

RESPONSIBILITIES:

• Establishes a professional, hospitable rapport with each guest.
• Maintains positive guest relations and exceeds guests’ expectations by promoting and reinforcing Melting Pot culture around the MVP card and The Perfect Night Out.
• Adheres to and maintains company policies and standards, complying with uniform standards, appearance and grooming best practices and federal, state, and local laws and guidelines concerning alcoholic beverages and food safety.
• Follows all service sequences, serving products according to standards and procedures, suggestively selling food and beverage products and accounting for every product served.
• Performs as part of the team, executing opening, running, and closing side-work assignments.
• Attends and participates in ongoing training sessions when provided, reads Pre-Shift notes and attends Pre-Shift meetings. Aware of the cost of supplies and executes proper operational procedures.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, the individual must be able to perform all job responsibilities. The items listed in the position profile are representative of the knowledge, skill, and / or ability required.

EDUCATION & EXPERIENCE:

Education in restaurant or business / training field is highly desired and recommended. Food safety certification recommended.