Guest Experience Specialist

Extended Stay America; Lone Tree (CO); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Weekly Pay

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Savings Plan

Paid Time Off

Job summary

Extended Stay America is seeking a Guest Services Representative in Lone Tree, Colorado. This role requires a strong commitment to customer satisfaction, assisting guests with check-in/check-out, and maintaining a clean and inviting atmosphere.

The ideal candidate will possess excellent problem-solving skills, a high school diploma, and a willingness to engage with guests and resolve their issues. Join our team to contribute to a positive guest experience.

Qualifications

• High school diploma or GED; or 1-3 months of related experience.
• Proficient in operating property management systems.
• Ability to follow safety and operational procedures.

Responsibilities

• Assist guests with check-in and check-out processes.
• Handle guest requests and maintain satisfaction levels.
• Ensure cleanliness in guest areas and compliance with policies.

Skills

English Proficiency

Customer Service Skills

Problem-Solving Skills

Education

High School Diploma or GED

Job description

Extended Stay America is seeking a Guest Services Representative in Lone Tree, Colorado. This role requires a strong commitment to customer satisfaction, assisting guests with check-in/check-out, and maintaining a clean and inviting atmosphere.

The ideal candidate will possess excellent problem-solving skills, a high school diploma, and a willingness to engage with guests and resolve their issues. Join our team to contribute to a positive guest experience.