Guest Experience Specialist

Sage Hospitality Group; Irvine (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Hilton hotel discounts worldwide

Medical, vision, dental insurance

401(k)

Lunch daily

Job summary

Embassy Suites Irvine is part of the Sage Hospitality portfolio in Orange County, seeking a friendly front desk associate to welcome guests and manage reservations. You will provide accurate information, assist with check-ins and check-outs, and ensure a smooth guest experience.

High school diploma required, none teaching experience needed. Fluency in English is essential, with strong cash-handling skills and a professional, courteous demeanor on every shift.

Qualifications

• High school diploma or equivalent.
• None required experience.
• Must be fluent in English.
• Must be able to use tact and provide excellent customer service.

Responsibilities

• Greet guests and complete check-in procedures.
• Process check-outs and settle guest accounts.
• Handle cash transactions and maintain accurate records.
• Answer inquiries and take reservations.
• Provide accurate hotel information and assist guests.

Skills

Cash handling

Customer service

English fluency

Organized

Multitasking

Education

High School diploma

Job description

Embassy Suites Irvine is part of the Sage Hospitality portfolio in Orange County, seeking a friendly front desk associate to welcome guests and manage reservations. You will provide accurate information, assist with check-ins and check-outs, and ensure a smooth guest experience.

High school diploma required, none teaching experience needed. Fluency in English is essential, with strong cash-handling skills and a professional, courteous demeanor on every shift.