Customer Experience Specialist

wawa; Lancaster (Lancaster County); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Mental health benefits

ESOP

401(k) + matching

Education assistance

Parental leave

Store discounts

Paid time off

Flexible schedules

Job summary

Wawa is seeking a Customer Service Associate to greet customers, prepare food items, and operate the register in a fast-paced store environment. You will help maintain clean and inviting shelves and participate in store housekeeping to ensure a top-notch customer experience.

The role emphasizes strong communication, reliability, and teamwork while offering inclusive benefits and schedule flexibility to support associates.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask like a pro.
• Must be 16+ years old with reliable transportation.
• Enjoy working in a team environment.

Responsibilities

• Greet and engage with customers to ensure their needs are met quickly and courteously.
• Prepare food items such as breakfast items, built-to-order sandwiches, beverages, and pizzas; keep coffee station clean.
• Operate the cash register, handle payments, activate fuel and gift cards, assist with lottery and ID verification.

Skills

Customer service

Communication

Multitasking

Teamwork

Reliability

Job description

Wawa is seeking a Customer Service Associate to greet customers, prepare food items, and operate the register in a fast-paced store environment. You will help maintain clean and inviting shelves and participate in store housekeeping to ensure a top-notch customer experience.

The role emphasizes strong communication, reliability, and teamwork while offering inclusive benefits and schedule flexibility to support associates.