Guest Experience Specialist

David Munson Insurance & Financial Services Inc.; Grenada (MS); On-site; USD 25,000 - 32,000; Full time

Job summary

Southern Pizza Company dba Pizza Inn is seeking an entry-level restaurant worker to join our team. You will greet guests, take orders, relay to kitchen staff, deliver beverages, and assist with bussing and cleaning to ensure a smooth dining experience.

Responsibilities include maintaining a clean dining area, processing orders, handling payments, and supporting management with opening/closing tasks. Previous restaurant experience is helpful but not required.

Qualifications

• Must be organized, flexible, and detail-oriented.
• Strong communication skills, both written and verbal.
• Must be customer sensitive and possess a sense of timing.
• Must be pleasant, personable and friendly.
• Must understand and have a sense of urgency.

Responsibilities

• Greets guests and presents them with the menu. Informs guests of specials and menu changes, suggestively sells, and answers questions regarding food, beverages and service.
• Takes food orders from guests and relays to kitchen staff.
• Prepares and delivers beverage orders.
• Serves courses from kitchen and service areas promptly, and garnishes items with proper presentation prior to serving.
• Totals bill and either accepts payment or refers guest to cashier.
• Assists in stocking workstation, bussing tables and resetting tables.
• Processes guest’s orders to ensure all items are prepared properly and on a timely basis.
• Communicates with other employees to ensure guest satisfaction with the food and service.
• Answers the phone and takes orders when necessary.
• Maintains neat and orderly dining area.
• Uses Tips to Tips.
• Fills salad bar crocks when needed.
• Responsible for being in proper uniform.
• Assists with keeping bathrooms clean.
• Helps out in other areas of the restaurant when needed.
• Responsible for completing opening and/or closing checklists.
• Other duties as assigned by Company Management.

Skills

Organized

Flexible

Detail-oriented

Strong communication skills

Customer service oriented

Sense of urgency

Job description

Southern Pizza Company dba Pizza Inn is seeking an entry-level restaurant worker to join our team. You will greet guests, take orders, relay to kitchen staff, deliver beverages, and assist with bussing and cleaning to ensure a smooth dining experience.

Responsibilities include maintaining a clean dining area, processing orders, handling payments, and supporting management with opening/closing tasks. Previous restaurant experience is helpful but not required.