Guest Experience Server

Pizza Inn; Carlsbad (NM); On-site; USD 16,531 - 22,041; Full time

Job summary

Pizza Inn in Carlsbad, NM is seeking a friendly, entry-level restaurant team member to greet guests, take orders, serve beverages, and ensure a smooth dining experience. You will work with dining room staff to deliver fast, accurate service and help with opening and closing checklists.

The ideal candidate is organized, flexible, detail-oriented, and communicates effectively. No heavy lifting beyond 20 pounds; willingness to learn, show urgency, and maintain a clean, welcoming dining area.

Qualifications

• Must be organized, flexible, and detail-oriented.
• Strong communication skills, both written and verbal.
• Must be customer sensitive and possess a sense of timing.
• Must be pleasant, personable and friendly.
• Must understand and have a sense of urgency.

Responsibilities

• Greets guests and presents them with the menu, informs guests of specials and changes, and answers questions.
• Takes food orders from guests and relays to kitchen staff.
• Prepares and delivers beverage orders.
• Serves courses from kitchen and service areas promptly and garnishes items with presentation.
• Totals bill and processes payment or refers guest to cashier.
• Assists in stocking workstation, bussing and resetting tables.
• Communicates with staff to ensure guest satisfaction with food and service.
• Answers phone and takes orders when necessary.
• Maintains neat and orderly dining area.
• Fills salad bar crocks when needed.
• Responsible for proper uniform.
• Assists with keeping bathrooms clean and helps in other areas as needed.
• Completes opening and/or closing checklists.

Skills

Organized

Flexible

Detail-oriented

Strong communication

Customer service

Sense of urgency

Job description

Pizza Inn in Carlsbad, NM is seeking a friendly, entry-level restaurant team member to greet guests, take orders, serve beverages, and ensure a smooth dining experience. You will work with dining room staff to deliver fast, accurate service and help with opening and closing checklists.

The ideal candidate is organized, flexible, detail-oriented, and communicates effectively. No heavy lifting beyond 20 pounds; willingness to learn, show urgency, and maintain a clean, welcoming dining area.