Guest Experience Specialist

Target; Fort Worth (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Benefits eligibility

ADA accommodations

Job summary

Target is seeking a Guest Advocate in Fort Worth, TX. You will greet guests, help them locate products, and resolve issues to ensure a quick and pleasant shopping experience. You’ll operate scanners, manage returns, and promote loyalty programs, with a focus on friendly service and accuracy.

The role requires smiling, helpfulness, and the ability to work flexible hours, including nights and weekends, while maintaining store standards and safety policies.

Qualifications

• Strong guest service mindset and communication skills.
• Ability to thrive in a fast-paced, active store environment.
• Willingness to work flexible hours including nights, weekends, and holidays.
• Familiarity with Target Loyalty programs and app features.

Responsibilities

• Greet guests and deliver a friendly, helpful interaction.
• Assist guests in finding items and resolving issues for a smooth shopping experience.
• Scan and bag items accurately; help with returns and exchanges per policy.
• Promote store promotions, loyalty enrollment, and app features to guests.

Skills

Guest interaction

Communication

Teamwork

Flexible schedule

Tools

Handheld scanners

POS system

Job description

Target is seeking a Guest Advocate in Fort Worth, TX. You will greet guests, help them locate products, and resolve issues to ensure a quick and pleasant shopping experience. You’ll operate scanners, manage returns, and promote loyalty programs, with a focus on friendly service and accuracy.

The role requires smiling, helpfulness, and the ability to work flexible hours, including nights and weekends, while maintaining store standards and safety policies.