Guest Experience Specialist

Taco Bell; Fort Collins (CO); On-site; USD 20,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

401K plan

Vacation

Sick leave

Job summary

Alvarado Restaurant Nation in Colorado is seeking a Team Member (Service Champion) to ensure top-quality food and service by preparing items to exact specifications, maintaining cleanliness, and communicating with team members for a consistent guest experience.

The role requires menu expertise, teamwork, and a focus on safety and quality, with duties spanning line prep, drive-thru coordination, and station upkeep.

Qualifications

• Detailed knowledge of menu items and ability to prepare them accurately.
• Strong communication skills.
• Team-oriented mindset.
• Knowledge of safety and quality standards.
• Ability to maintain cleanliness in workstations and equipment.
• Strong organizational skills to ensure a well-stocked and clean line.

Responsibilities

• Be an expert on the menu and build menu items to proper specifications.
• Mark customizations using current procedures.
• Communicate effectively between the line and the front counter and drive-thru.
• Assist the expediter and provide good customer service during handoffs.
• Keep the workstation clean and ensure safety and quality standards are met.
• Check temperatures of food on a regular basis and monitor food temps in the reach-in coolers.
• Clean equipment including grills, melters, taco rail, and crumb tray.
• Use proper portioning tools and monitor ingredient levels on the line.
• Wear a headset on the drive-thru line.
• Stock the line with wraps, trays, bowls, lids, boxes, and bags.
• Use and clean fryers, monitor their status, and refresh items on the line.

Skills

Menu knowledge

Communication skills

Teamwork

Safety standards

Cleanliness

Organization

Job description

Alvarado Restaurant Nation in Colorado is seeking a Team Member (Service Champion) to ensure top-quality food and service by preparing items to exact specifications, maintaining cleanliness, and communicating with team members for a consistent guest experience.

The role requires menu expertise, teamwork, and a focus on safety and quality, with duties spanning line prep, drive-thru coordination, and station upkeep.