Guest Experience Specialist - Food Service

Taco Bell Corp.; Albuquerque (NM); On-site; USD 10,000 - 19,000; Full time

Benefits offered by this job

Medical Insurance

401K Plan

Vacation

Sick Leave

Job summary

Alvarado Restaurant Nation in New Mexico is seeking a Team Member (Service Champion) to ensure the highest quality of food and service by preparing menu items to exact specifications and maintaining cleanliness and safety standards. You will communicate with team members to support a fast, friendly guest experience.

This non-exempt role is ideal for a team player learning all stations, with opportunities to grow within Operations.

Qualifications

• Detailed knowledge of menu items and ability to prepare them accurately.
• Strong communication skills.
• Team-oriented mindset.
• Knowledge of safety and quality standards.
• Ability to maintain cleanliness in workstations and equipment.
• Strong organizational skills to ensure a well-stocked and clean line.

Responsibilities

• Be an expert on the menu and build menu items to proper specifications.
• Mark customizations using current procedures.
• Communicate effectively between the line and the front counter and drive-thru.
• Assist the expediter and provide good customer service during handoffs.
• Keep the workstation clean and ensure safety and quality standards are met.
• Check temperatures of food on a regular basis and monitor food temps in the reach-in coolers.
• Clean equipment including but not limited to grills, melters, taco rail, and crumb tray.
• Use proper portioning tools and monitor ingredient levels on the line.
• Wear a headset on the drive-thru line.
• Stock the line with wraps, trays, bowls, lids, boxes, and bags.
• Use and clean fryers, monitor their status, and refresh items on the line.

Skills

Menu knowledge

Communication

Teamwork

Safety standards

Cleanliness

Organization

Job description

Alvarado Restaurant Nation in New Mexico is seeking a Team Member (Service Champion) to ensure the highest quality of food and service by preparing menu items to exact specifications and maintaining cleanliness and safety standards. You will communicate with team members to support a fast, friendly guest experience.

This non-exempt role is ideal for a team player learning all stations, with opportunities to grow within Operations.