Guest Experience Specialist

Target; Florida; On-site; USD 19,000 - 28,000; Full time

Job summary

Target in Florida is seeking a Guest Advocate to help guests have a welcoming shopping experience, greet guests, assist with finding items, and explain store services. The role emphasizes clear communication, problem solving, and adaptability in a fast-paced environment, including contributing to a positive team atmosphere and learning about Target's loyalty programs and digital features.

This position offers training and opportunities to grow, with a flexible schedule that may include nights,

Qualifications

• Effective communication with guests using positive language.
• Welcoming, helpful attitude to guests and teammates.
• Attention to detail and task prioritization.
• Willingness to educate guests about products and services.
• Can operate handheld scanners and multi-frequency devices.
• Able to work independently or in a team.
• Stay focused in a fast-paced environment.
• Resolve questions quickly on the spot.

Responsibilities

• Greet guests warmly and assist with locating items.
• Handle returns/exchanges per policy.
• Stock and tidy merchandise to keep aisles clear.
• Assist with order pickup and drive-up services.
• Ensure accurate checkout operations and pleasant transactions.
• Support guest services and loyalty sign-up activities.
• Maintain safety and compliance in daily tasks.
• Explain benefits and promotions to guests.

Skills

Communication

Customer service

Attention to detail

Teamwork

Tech proficiency

Tools

Handheld scanners

POS hardware

Job description

Target in Florida is seeking a Guest Advocate to help guests have a welcoming shopping experience, greet guests, assist with finding items, and explain store services. The role emphasizes clear communication, problem solving, and adaptability in a fast-paced environment, including contributing to a positive team atmosphere and learning about Target's loyalty programs and digital features.

This position offers training and opportunities to grow, with a flexible schedule that may include nights,