Guest Experience Specialist

Target; Dearborn Heights (MI); On-site; USD 19,000 - 25,000; Full time

Job summary

Target in Dearborn Heights, MI is seeking a Guest Advocate to deliver a welcoming shopping experience and assist guests with finding products and resolving issues. You will handle checkouts, explain store services, and promote the Target loyalty program.

The role emphasizes communication, problem solving, and teamwork in a fast-paced environment. Training is provided, and flexible hours including nights and weekends are expected.

Qualifications

• Communicating effectively with guests and team members.
• Demonstrating a welcoming, helpful attitude.
• Able to use handheld scanners and store devices.

Responsibilities

• Greet guests and create a friendly, easy shopping experience.
• Help guests find items and resolve issues to ensure smooth transactions.
• Assist with returns, exchanges, and loyalty sign-ups as needed.
• Promote current promos, store events, and Target loyalty benefits.
• Scan and bag merchandise accurately while maintaining safety standards.
• Keep work area clean and stock supplies during open hours.

Skills

Guest interaction

Problem solving

Adaptability

Teamwork

Effective communication

Job description

Target in Dearborn Heights, MI is seeking a Guest Advocate to deliver a welcoming shopping experience and assist guests with finding products and resolving issues. You will handle checkouts, explain store services, and promote the Target loyalty program.

The role emphasizes communication, problem solving, and teamwork in a fast-paced environment. Training is provided, and flexible hours including nights and weekends are expected.