Guest Experience Specialist — Flexible Hours + Training

Target; Westland (MI); On-site; USD 19,000 - 27,000; Full time

Job summary

Target is hiring a Guest Advocate in Michigan. You will greet guests, assist with product discovery, and resolve issues to ensure a quick, friendly shopping experience. You will process transactions, explain promos, and help guests use store features and loyalty programs.

The role emphasizes teamwork, safety, and adapting to varying customer needs in a fast-paced retail environment. Flexible hours, including nights and weekends, are typical for this role.

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by greeting guests and ensuring smooth interactions.
• Help guests find what they need and resolve issues for a quick, positive shopping experience.
• End every guest transaction with a sincere thank you and accurate processing.
• Support team members and collaborate to maintain a positive store environment.
• Explain current promos, store activities and how to use Target App features and loyalty programs.
• Handle checkout operations accurately and assist with returns/exchanges as needed.

Job description

Target is hiring a Guest Advocate in Michigan. You will greet guests, assist with product discovery, and resolve issues to ensure a quick, friendly shopping experience. You will process transactions, explain promos, and help guests use store features and loyalty programs.

The role emphasizes teamwork, safety, and adapting to varying customer needs in a fast-paced retail environment. Flexible hours, including nights and weekends, are typical for this role.