Guest Experience & Skincare Sales Coordinator

FACE FOUNDRIÉ®️; Naperville (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

FACE FOUNDRIÉ in Naperville, IL seeks a Front Bar Receptionist to create an exceptional guest experience while supporting daily operations and driving retail sales. You will maintain brand standards in a fast-paced environment and guide guests through services, memberships, and skincare products.

The role requires 1+ year of guest service or retail experience, strong communication, and a passion for skincare.

Qualifications

• 1+ year of guest service or customer-facing experience preferred.
• Previous sales experience strongly preferred.
• Salon, spa, or beauty industry experience preferred.
• Strong communication and interpersonal skills.
• Organized, reliable, and detail-oriented.
• Passion for skincare, beauty, and client experience.

Responsibilities

• Deliver exceptional customer service while embodying FACE FOUNDRIÉ brand standards.
• Meet or exceed individual and store sales goals.
• Maintain an organized and efficient appointment schedule.
• Educate guests on services, memberships, and skincare products.
• Recommend and sell FACE FOUNDRIÉ retail products.
• Support daily operational tasks and front desk responsibilities.
• Assist with inventory awareness and communicate low stock levels to management.
• Ensure cleanliness, organization, and visual standards are maintained throughout the store.
• Follow all company policies, procedures, and timekeeping standards.
• Attend required trainings, meetings, and ongoing education opportunities.
• Uphold all safety, sanitation, hygiene, and board compliance standards.

Skills

Guest service experience

Sales experience

Communication skills

Interpersonal skills

Organized

Education

High school diploma or equivalent

Job description

FACE FOUNDRIÉ in Naperville, IL seeks a Front Bar Receptionist to create an exceptional guest experience while supporting daily operations and driving retail sales. You will maintain brand standards in a fast-paced environment and guide guests through services, memberships, and skincare products.

The role requires 1+ year of guest service or retail experience, strong communication, and a passion for skincare.