Guest Experience Shift Leader

UDF-MyScoop Branding; Terrace Park (OH); On-site; USD 19,000 - 21,000; Full time

Job summary

United Dairy Farmers in Terrace Park, OH is seeking a Shift Leader who will deliver the five phases of The Hi Five Guest Experience and oversee daily shift operations, including alcohol and tobacco sales compliance.

Responsibilities include greeting guests, preparing DipSide items, managing the POS and gas console, stocking and rotating merch, maintaining safety and cleanliness, and ensuring accurate time records and cash handling.

Qualifications

• Shift Leaders must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales.
• Ability to greet Guests and provide excellent service as part of The Hi Five Guest Experience.
• Ability to operate the POS and gas console and handle cash, cards, and coupons accurately.

Responsibilities

• Provide the signature UDF Hi Five Guest Experience to every guest.
• Prepare DipSide items and related ice cream/yogurt products.
• Efficiently operate POS system and gas console.
• Stock shelves, coolers, and dip cabinet; rotate stock and check dates.
• Maintain store safety, cleanliness, and equipment temps.
• Complete time records and Customer First Document accurately.
• Perform other duties as assigned by Management.

Skills

Guest service

Cash handling

POS operation

Communication

Alcohol & tobacco compliance

Tools

POS system

Gas console

Job description

United Dairy Farmers in Terrace Park, OH is seeking a Shift Leader who will deliver the five phases of The Hi Five Guest Experience and oversee daily shift operations, including alcohol and tobacco sales compliance.

Responsibilities include greeting guests, preparing DipSide items, managing the POS and gas console, stocking and rotating merch, maintaining safety and cleanliness, and ensuring accurate time records and cash handling.