Guest Experience Shift Leader

Caesars Entertainment; Atlantic City (NJ); On-site; USD 49,000 - 51,000; Full time

Job summary

Caesars Entertainment in Atlantic City, NJ seeks a dining outlet manager who inspires others with clear direction, promotes top-tier guest service, and leads by example in a fast-paced hospitality environment.

Responsibilities include directing daily dining operations, ensuring 100% guest satisfaction, advising on food and beverage selections, scheduling, payroll, and adherence to health standards. Strong leadership and communication skills are required.

Qualifications

• Equivalent of two years college education within a related field preferred.
• Strong leadership, communication and supervisory skills.
• Basic knowledge of all phases of restaurant management.

Responsibilities

• Ensures that all aspects of the outlet contribute to 100% guest satisfaction.
• Demonstrates excellent customer relation skills and ability to market the outlet.
• Advises customers on selection of food and beverage items.
• Ensures that food is prepared and served according to the desired portions and quality specifications.
• Assumes “manager on duty” responsibility.
• Directs the daily work activities of assigned personnel within the dining facility.
• Responsible for proper scheduling and assignment of stations within the outlet.
• Responsible for daily check control system, payroll, and forecasting.
• Prepares requisitions.
• Maintains file documentation and accurate entries in daily log book.
• Ensures adherence to Board of Health standards.
• Assumes butler duties for sixteenth floor when assigned to Room Service function.

Skills

Leadership

Communication

Supervisory skills

Education

Two-year college education in related field

Job description

Caesars Entertainment in Atlantic City, NJ seeks a dining outlet manager who inspires others with clear direction, promotes top-tier guest service, and leads by example in a fast-paced hospitality environment.

Responsibilities include directing daily dining operations, ensuring 100% guest satisfaction, advising on food and beverage selections, scheduling, payroll, and adherence to health standards. Strong leadership and communication skills are required.