Guest Experience Shift Lead – Store Ops

Pilot Company; Fargo (ND); On-site; USD 20,595 - 30,610; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company in Fargo, ND is seeking a Shift Leader to supervise store operations and team members. The role emphasizes customer service excellence and assisting store managers to keep facilities well-maintained and running smoothly.

The ideal candidate will have retail experience, strong customer service skills, and the ability to work a flexible schedule including nights, days, weekends and holidays. Pay starts around the stated hourly range with opportunities for growth.

Qualifications

• Experience in retail operations.
• Excellent customer service skills.
• Proficient with calculator and computer.
• Able to work with diverse teams.

Responsibilities

• Supervise employees and oversee general store operations.
• Respond to customer needs and resolve issues.
• Assist managers to keep facilities well-maintained and running smoothly.

Skills

Retail operations

Customer service

Calculator proficiency

Team player

Flexible schedule

Job description

Pilot Company in Fargo, ND is seeking a Shift Leader to supervise store operations and team members. The role emphasizes customer service excellence and assisting store managers to keep facilities well-maintained and running smoothly.

The ideal candidate will have retail experience, strong customer service skills, and the ability to work a flexible schedule including nights, days, weekends and holidays. Pay starts around the stated hourly range with opportunities for growth.