Guest Experience Shift Lead

Workstream; Las Vegas (NV); On-site; USD 40,000 - 50,000; Full time

Job summary

Workstream is seeking a Shift Leader for their Las Vegas location. In this role, you will supervise restaurant operations, ensuring excellent guest service and coaching team members. You'll handle complaints, maintain inventory, and uphold brand standards.

The ideal candidate has 1–2 years of restaurant experience, can work flexible shifts including nights and weekends, and is dedicated to creating a positive dining experience. This position is essential for driving operational success in a dynamic environment.

Qualifications

• Must be at least eighteen (18) years of age.
• 1–2 years of previous restaurant experience.
• Available to work evenings, weekends, and holidays.
• Ability to work long and/or irregular shifts as needed.

Responsibilities

• Supervise restaurant operations shift by shift.
• Provide coaching to team members.
• Ensure guest satisfaction and handle complaints.
• Maintain inventory and cash control procedures.

Skills

Guest service principles

Coaching and feedback

Inventory management

Operational standards

Job description

Workstream is seeking a Shift Leader for their Las Vegas location. In this role, you will supervise restaurant operations, ensuring excellent guest service and coaching team members. You'll handle complaints, maintain inventory, and uphold brand standards.

The ideal candidate has 1–2 years of restaurant experience, can work flexible shifts including nights and weekends, and is dedicated to creating a positive dining experience. This position is essential for driving operational success in a dynamic environment.