Guest Experience & Service Support - Front of House

Villagio Hospitality Group; Virginia; On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

401(k) with employer matching

Health, Dental, and Vision Insurance

Paid time off

Employee discounts

Job summary

Villagio Group in Virginia is looking for a motivated Guest Assistant to join their team. The ideal candidate will provide exceptional service by ensuring tables are clean and organized, assist servers with food delivery, and support the dining experience. Requirements include a high school diploma or GED, strong communication skills, and the ability to work in a fast-paced environment. Benefits include competitive pay, health insurance, and opportunities for professional growth.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to take initiative and a practical approach to problem solving.
• Courteous and pleasant attitude towards guests and colleagues.

Responsibilities

• Clear and reset tables between guest seatings.
• Assist with delivering food orders to designated tables.
• Maintain water stations throughout service.

Skills

Communication Skills

Interpersonal Skills

Problem Solving

Teamwork

Ability to Work Under Pressure

Education

High School diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Guest Assistant

Guest Assistant Part Time Guest Assistant Clifton, VA, US

3 days ago Requisition ID: 1006

Job Summary

Villagio Hospitality Group is growing! We are seeking a dynamic and energetic Guest Assistant to join our award-winning team at Trattoria Villagio. If you’re a hospitality professional who thrives in a fast-paced, high-energy environment and is dedicated to delivering exceptional dining experiences, we want you on our team!

The Guests Assistant supports the dining experience by ensuring tables are clean, organized, and properly set, and by assisting servers with food delivery and clearing tables. This role is vital to maintaining a smooth flow of service and enhancing the guest experience. Ideal candidates are quick, attentive, and proactive, providing seamless assistance to the front-of-house team.

PRIMARY RESPONSIBILITIES:

• Promptly clear and rest tables between guest seatings
• Return dirty dishware and glassware to the dishwashing area in a timely manner
• Ensure tableware and glassware are restocked
• Assist with delivering food orders to designated tables
• Maintain water stations throughout service
• Proactively report maintenance or safety issues to management
• Ensure that the front of house and guest areas are well always maintained
• Assist with the co-ordination and delivery of dining, events and food & beverage service
• Perform any other duties as directed by Manager on Duty or other member of the management team

REQUIREMENTS:

• Excellent communication and interpersonal skills with a confident and outgoing personality and an ability to interact with people at all levels
• Ability to take initiative and a practical approach to problem solving
• Courteous and pleasant attitude towards guests and colleagues
• Ability to work as part of a team
• Ability to work under pressure and juggle competing priorities in a busy, fast paced and challenging environment with minimum supervision
• Positive and flexible approach to work

EDUCATION/TRAINING/EXPERIENCE:

• High School diploma or GED required
• Prior cashier or customer service experience preferred
• Experience working in a fast-paced environment

PHYSICAL DEMANDS:

• Ability to work weekends and holidays and a varied schedule
• Ability to stand, walk, and carry trays for extended periods
• Comfortable lifting up to 25 lbs and moving quickly in a dynamic environment

BENEFITS WE OFFER:

• Competitive pay based on experience
• 401(k) with employer matching
• Health, Dental, and Vision Insurance
• Paid time offand employee discounts
• A collaborative and supportive work environment with room for professional growth.

Villagio Hospitality Group is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities