Guest Experience & Service Attendant

OCI Hospitality; Fargo (ND); On-site; USD 19,000 - 28,000; Full time

Job summary

OCI Hospitality is seeking staff for food and beverage service on-site in Fargo. The role focuses on delivering exceptional guest service, preparing and presenting food and beverages, and upholding safety and cleanliness standards.

Candidates should demonstrate strong communication and organizational skills, and maintain professionalism under pressure. Responsibilities include supporting other departments as needed to boost efficiency and executing additional duties assigned by leadership.

Qualifications

• Strong interpersonal and communication skills are required.
• Excellent organizational skills and attention to detail.
• Ability to handle stressful situations with poise and professionalism.
• Conduct work-related functions in a professional manner.

Responsibilities

• Provides exceptional guest service and ensures all guest inquiries and concerns are addressed promptly.
• Prepares and serves food and beverages according to company policies, procedures and brand standards.
• Assists in monitoring and upholding policies and procedures for safety of guests and team members.
• Ensure food and beverages are continually replenished and appropriately presented.
• Maintains cleanliness throughout the department.
• Assists team members and other departments as needed to contribute to operational efficiency.
• Performs additional responsibilities as assigned by leadership.

Skills

Interpersonal skills

Communication skills

Organizational skills

Stress management

Job description

OCI Hospitality is seeking staff for food and beverage service on-site in Fargo. The role focuses on delivering exceptional guest service, preparing and presenting food and beverages, and upholding safety and cleanliness standards.

Candidates should demonstrate strong communication and organizational skills, and maintain professionalism under pressure. Responsibilities include supporting other departments as needed to boost efficiency and executing additional duties assigned by leadership.