Guest Experience & Service Associate

Applegreen-USA-Welcome-Centers-Central-Services; Newburg (PA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance*

Employee Referral Bonus

Meal Discount

Pet Insurance*

Job summary

Applegreen USA Welcome Centers Central Services is hiring a Team Member to deliver friendly customer service, handle payments, prepare and serve quality food, and support daily operations across our travel plaza network.

You'll follow brand standards, participate in cross-functional tasks, and contribute to a clean, safe, and efficient plaza environment. Must be able to stand, lift up to 40 pounds, and work a flexible schedule including weekends and holidays.

Qualifications

• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
• Cash handling and customer service experience preferred.

Responsibilities

• Consistently provide friendly customer service by engaging in positive, helpful interactions with customers (travelers).
• Operate point-of-sale (POS) system, accurately process & receive payment from customers, and follow all customer service and cash handling policies and procedures.
• Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products.
• Complete with a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning.
• Stock, clean, and sanitize workstation and equipment.
• Actively cross-sell and up-sell products.
• Maintain a solid knowledge of products and services available in the plaza.
• Follow required brand standards, food safety requirements, as well as all company policies and procedures.
• Execute a variety of other tasks as assigned.

Skills

Customer service

Cash handling

Flexible schedule

Job description

Applegreen USA Welcome Centers Central Services is hiring a Team Member to deliver friendly customer service, handle payments, prepare and serve quality food, and support daily operations across our travel plaza network.

You'll follow brand standards, participate in cross-functional tasks, and contribute to a clean, safe, and efficient plaza environment. Must be able to stand, lift up to 40 pounds, and work a flexible schedule including weekends and holidays.