Guest Experience & Service Associate

Royal Farms; Dover (DE); Hybrid; USD 21,000 - 26,000; Full time

Job summary

Royal Farms in Dover, Delaware is seeking a Customer Service Associate to support the store leadership with food service preparation, POS transactions, housekeeping, and general upkeep to ensure efficient, safe, and customer-focused operations.

You will engage customers with friendliness and professionalism, handle fuel-related tasks and age checks for restricted products, and help maintain cleanliness, stock, and safety standards across shifts, including weekends and holidays.

Qualifications

• Must be at least 16 years old.
• Must have strong communication and customer service skills.
• Must demonstrate the ability to work both independently and as part of a team.
• Must be able to multitask effectively in a fast-paced environment.
• Must be able to learn and follow all Royal Farms safety processes and procedures.

Responsibilities

• Greet customers and provide friendly, efficient service.
• Operate the register and handle payments and bag items.
• Assist with food service preparation and beverage programs.
• Restock products and maintain clean, safe store conditions.
• Follow safety and loss prevention procedures.

Skills

Customer service

Communication

Teamwork

Multitasking

Safety procedures

Tools

POS system

Job description

Royal Farms in Dover, Delaware is seeking a Customer Service Associate to support the store leadership with food service preparation, POS transactions, housekeeping, and general upkeep to ensure efficient, safe, and customer-focused operations.

You will engage customers with friendliness and professionalism, handle fuel-related tasks and age checks for restricted products, and help maintain cleanliness, stock, and safety standards across shifts, including weekends and holidays.