Guest Experience Server with Travel & Wellness Perks

Lake Nona Wave Hotel; Orlando (FL); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Team member travel

Friends and family discounts

Health coverage

401(k) with company match

Employee assistance program

Paid vacation and holidays

Exclusive discounts

Team meals and parking

Descripción de la vacante

Lake Nona Wave Hotel in Orlando is seeking a friendly Food & Beverage teammate to greet guests, share menu knowledge, take orders, and deliver exceptional service with a smile. You will resolve guest concerns, coordinate with the culinary team on dietary needs, and help create memorable experiences that turn moments into lasting loyalty.

This role requires strong English communication, flexibility with shifts, and certifications in alcohol service and food handling.

Formación

• Flexibility with workdays and hours as this is a demanding service role.
• Must meet legal age requirement to serve alcohol.
• Alcohol service and Food Handler certifications are required.
• Strong interpersonal skills with guests and team members.
• Excellent verbal and written English communication is essential.
• Ability to multitask while ensuring accuracy and guest satisfaction.

Responsabilidades

• Enthusiastically welcome guests into the restaurant.
• Share knowledge and recommendations of the food & beverage menus.
• Take initiative to resolve guest complaints and foster loyalty.
• Create memorable experiences with a welcoming personality.
• Coordinate with culinary team on meal requirements and dietary needs.
• Maintain attention to detail while serving and handling payments.
• Stock and organize inventory at server stations and behind the bar.
• Assist bartenders with additional tasks as necessary.
• Perform other duties as assigned.

Conocimientos

Flexibility

Customer service experience

Alcohol server license

Food handler certification

People person

English communication

Multitasking

Descripción del empleo

Lake Nona Wave Hotel in Orlando is seeking a friendly Food & Beverage teammate to greet guests, share menu knowledge, take orders, and deliver exceptional service with a smile. You will resolve guest concerns, coordinate with the culinary team on dietary needs, and help create memorable experiences that turn moments into lasting loyalty.

This role requires strong English communication, flexibility with shifts, and certifications in alcohol service and food handling.