Guest Experience Server — Wine & Spirits

Pyramid Burlington Management; United States; On-site; USD 17,000 - 28,000; Full time

Job summary

Pyramid Global Hospitality is seeking a customer-focused Restaurant Server for OKANA Resort & Indoor Water Park in Oklahoma City, OK. You will greet guests, present menus, take orders, and ensure accurate/bill at the end, delivering an engaging dining experience.

We value energetic individuals with 2-4 years in food service, knowledge of wine, beer, cocktails, and spirits, and the ability to thrive in a fast-paced environment while maintaining exceptional guest satisfaction.

Qualifications

• Engaging and welcoming personality.
• Ability to describe and upsell menu items.
• 2–4 years of food service experience.
• Knowledge of wine, beer, cocktails and spirits.
• Capable of working under pressure in a fast-paced setting.
• Passion for creating exceptional guest experiences.
• Excellent communication skills.

Responsibilities

• Prepare the restaurant pre-shift for the service ahead.
• Greet guests as they arrive or move about the restaurant.
• Guide guests on their culinary journey through descriptive selling of the menu.
• Be accurate in order taking and confirm special requests.
• Master the details of the menu to enhance conversation.
• Work collaboratively with other servers and kitchen/bar staff.
• Assist guests with concerns to reach a happy resolution.
• Finalize the experience with timely and accurate bill presentation.

Skills

Engaging personality

Descriptive selling

2-4 years experience

Drink knowledge

Under pressure

Guest experience

Excellent communication

Job description

Pyramid Global Hospitality is seeking a customer-focused Restaurant Server for OKANA Resort & Indoor Water Park in Oklahoma City, OK. You will greet guests, present menus, take orders, and ensure accurate/bill at the end, delivering an engaging dining experience.

We value energetic individuals with 2-4 years in food service, knowledge of wine, beer, cocktails, and spirits, and the ability to thrive in a fast-paced environment while maintaining exceptional guest satisfaction.