Guest Experience Server – Resort Restaurant & Spirits

Pyramid Burlington Management

United States

On-site

USD 17,000 - 28,000

Full time

5 days ago

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Job summary

Pyramid Global Hospitality, a leading hospitality group, invites you to join our OKANA Resort & Indoor Water Park team as a Restaurant Server. You will greet guests, guide them through the menu, and ensure memorable dining experiences with accuracy and warmth.

We seek individuals with 2–4 years in food service, strong wine/spirits knowledge, and excellent communication. Thrive under pressure and help guests feel valued in a fast-paced, guest‑centered environment.

Qualifications

2-4 years of food service experience.
Knowledge of wine, beer, cocktails, and spirits.
Excellent communication skills.
Descriptive selling and guest engagement.
Ability to work in a fast-paced environment.

Responsibilities

Prepare the restaurant pre-shift for the service ahead.
Greet guests as they arrive or move about the restaurant.
Guide guests on their culinary journey through descriptive selling of the menu.
Be accurate in your order taking, confirming all special requests.
Be the master of the menu, understanding the details to enhance the conversation.
Work collaboratively with other restaurant servers and kitchen/bar staff.
Assist guests who have concerns to guide them to a resolution that leaves them happy.
Finalize the experience through timely and accurate bill presentation.