Guest Experience Server — Upsell & Rewards Pro

Rremc-Restaurants,-Llc,-DBA-Denny; South Beloit (IL); On-site; USD 17,000 - 25,000; Full time

Job summary

Denny's, Inc. is hiring a Front of House Server to greet guests, take orders, and ensure a smooth dining experience at our Illinois location.

You will confidently upsell menu items and guide guests through selections, while handling payments and rewards enrollment as part of a team-driven service culture. The role emphasizes strong communication, multitasking in a busy setting, and providing attentive, friendly service to every guest who visits.

Qualifications

• Experience as a server or FOH staff.
• Strong communication and attention to detail.
• Ability to multitask in a fast-paced environment.
• Upselling and recommendations with guest engagement.
• Basic math and cash-handling skills.
• Must be 18+.
• Flexible availability including nights, weekends, holidays.

Responsibilities

• Welcome guests and provide attentive service throughout their visit.
• Take orders accurately and relay them clearly to the kitchen.
• Deliver food and beverages promptly and correctly.
• Use upselling skills to recommend specials, combos, and popular menu items.
• Ask guiding questions to help guests make selections.
• Offer confident menu recommendations based on guest preferences.
• Invite guests to join the Denny's Rewards Program, explaining benefits.
• Process payments efficiently (cash, card, digital).
• Work collaboratively with FOH and BOH team members to ensure smooth service.

Skills

Server experience

Strong communication

Attention to detail

Multitasking

Upselling

Cash-handling

18+

Flexible availability

Job description

Denny's, Inc. is hiring a Front of House Server to greet guests, take orders, and ensure a smooth dining experience at our Illinois location.

You will confidently upsell menu items and guide guests through selections, while handling payments and rewards enrollment as part of a team-driven service culture. The role emphasizes strong communication, multitasking in a busy setting, and providing attentive, friendly service to every guest who visits.