Guest Experience Server - Upsell & Rewards

Rremc-Restaurants,-Llc,-DBA-Denny; Greenwood (IN); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Tips

Job summary

Denny’s, Inc. in Greenwood, IN is seeking a friendly server to welcome guests, take orders, and ensure a smooth dining experience. You will deliver meals, handle payments, and collaborate with front- and back-of-house teams.

The position requires 18+ years old, flexible availability (nights, weekends, holidays), strong communication, and the ability to upsell and engage guests. Competitive pay plus tips and growth opportunities are offered.

Qualifications

• Experience as a Server or FOH staff or in customer service preferred.
• Strong communication skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Confidence in upselling, menu recommendations, and guest engagement.
• Basic math and cash-handling skills.
• Must be 18+.

Responsibilities

• Welcome guests and provide attentive service throughout their visit.
• Take orders accurately and relay them clearly to the kitchen.
• Deliver food and beverages promptly and correctly.
• Use upselling skills to recommend specials, combos, and popular menu items.
• Ask guiding questions to help guests make selections.
• Offer confident menu recommendations based on guest preferences.
• Invite guests to join the Denny’s Rewards Program, explaining benefits.
• Process payments efficiently (cash, card, digital).
• Work collaboratively with FOH and BOH team members to ensure smooth service.

Skills

Customer service

Communication

Upselling

Cash handling

Teamwork

Job description

Denny’s, Inc. in Greenwood, IN is seeking a friendly server to welcome guests, take orders, and ensure a smooth dining experience. You will deliver meals, handle payments, and collaborate with front- and back-of-house teams.

The position requires 18+ years old, flexible availability (nights, weekends, holidays), strong communication, and the ability to upsell and engage guests. Competitive pay plus tips and growth opportunities are offered.