Hospitality Server - Upsell & Guest Experience | Flexible

RREMC Restaurants, Llc; South Beloit (IL); Hybrid; USD 17,000 - 28,000; Full time

Job summary

Denny's, Inc. is hiring for a front-of-house server to deliver friendly and accurate service in a fast-paced restaurant environment. You will take orders, relay them to the kitchen, and ensure timely, correct delivery of meals while upselling menu items and guiding guests through the dining experience.

Ideal candidates bring prior server or FOH experience, strong communication, and a customer-first attitude. Must be 18+, with flexible availability for nights, weekends, and holidays.

Qualifications

• Experience as a server or in FOH roles is preferred.
• Strong communication and attention to detail for accurate order taking.
• Ability to multitask in a fast-paced environment and manage guest interactions.
• Upselling, menu recommendations, and engaging guests to enhance their experience.
• Basic math and cash-handling skills are required.
• Must be 18+ years old.
• Flexible availability including nights, weekends, and holidays.
• Competitive pay plus tips; opportunities for growth and advancement.
• Supportive team environment.

Responsibilities

• Welcome guests and provide attentive service throughout their visit.
• Take orders accurately and relay them clearly to the kitchen.
• Deliver food and beverages promptly and correctly.
• Use upselling skills to recommend specials, combos, and popular menu items.
• Ask guiding questions to help guests make selections (e.g., “Would you like to add a side or are you ready for dessert?”).
• Offer confident menu recommendations based on guest preferences.
• Invite guests to join the Denny’s Rewards Program, explaining benefits.
• Process payments efficiently (cash, card, digital).
• Work collaboratively with FOH and BOH team members to ensure smooth service.

Skills

Customer service

Communication

Multitasking

Upselling

Cash handling

Teamwork

Job description

Denny's, Inc. is hiring for a front-of-house server to deliver friendly and accurate service in a fast-paced restaurant environment. You will take orders, relay them to the kitchen, and ensure timely, correct delivery of meals while upselling menu items and guiding guests through the dining experience.

Ideal candidates bring prior server or FOH experience, strong communication, and a customer-first attitude. Must be 18+, with flexible availability for nights, weekends, and holidays.