Guest Experience Server – Upscale Hotel Dining

Marriott Albany; City of Albany (NY); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

Disability insurance

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Descripción de la vacante

Marriott Albany seeks a guest-focused server to provide food and beverage service with a courteous, timely, and professional approach. The role involves taking and delivering orders, ensuring accuracy, and promoting specials in a 24/7 hotel environment.

You will maintain health standards, assist in clearing tables, and uphold safety procedures while delivering high guest satisfaction. The position requires knowledge of liquor regulations, a valid Food Handler Card or certification process, and a

Formación

• Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Hold a current Food Handler Card or in the process of being certified
• Hold a valid TABC license
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings and service ware.
• Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.

Responsabilidades

• Greet guests in a friendly and courteous manner and explain specials and promotions.
• Record the details of orders and repeat to guests for accuracy.
• Input orders into the POS system and relay to kitchen.
• Deliver orders with appropriate condiments to guests.
• Ensure compliance with liquor regulations and check guest ages.
• Restock and replenish beverages and desserts upon request.
• Assist with clearing and resetting tables as needed.
• Perform general cleaning and follow safety procedures.

Conocimientos

Liquor regulations

Food Handler Card

TABC license

Food & beverage knowledge

Guest etiquette

Service ware knowledge

English communication

Labeling instructions

Menu knowledge

Beverage equipment operation

Descripción del empleo

Marriott Albany seeks a guest-focused server to provide food and beverage service with a courteous, timely, and professional approach. The role involves taking and delivering orders, ensuring accuracy, and promoting specials in a 24/7 hotel environment.

You will maintain health standards, assist in clearing tables, and uphold safety procedures while delivering high guest satisfaction. The position requires knowledge of liquor regulations, a valid Food Handler Card or certification process, and a