Guest Experience Server - Resort with Growth & Travel Perks

Holiday Inn Club Vacations; Orlando (FL); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Matching 401K

Growth & Development Opportunities

Employee Assistance Program

Comprehensive Medical, Dental & Vision

Paid Time Off

Travel Benefits/Discounts & FREE ClubG

Tuition Reimbursement & Continuing Ed

Outstanding Company Culture

Job summary

Holiday Inn Club Vacations is seeking a friendly and professional Server to greet guests, explain menu items, take orders and ensure accurate, timely service in a busy resort dining environment in Orlando, FL.

You will upsell menu items when appropriate, handle payments, and maintain clean dining areas. Strong English communication and cash-handling skills are essential, along with Serve Safe/TIPS certification.

Qualifications

• Required Serve Safe, TIPS or other applicable state alcohol certification.
• At least 18 years of age.
• Strong guest service, interpersonal and communication skills in English.
• Ability to learn and use cash-handling procedures and point-of-sale systems.
• Ability to work effectively in a high-demand service environment.

Responsibilities

• Welcome guests, explain specials, answer questions and make informed food and beverage recommendations.
• Take accurate orders, enter them into the point-of-sale system and prepare itemized guest checks.
• Serve food and beverages while checking back regularly to support guest satisfaction.
• Process guest payments accurately, including collecting cash, providing change and completing transactions.
• Pre-bus tables by removing used dishes, utensils, glasses and trash throughout service.
• Maintain clean, welcoming dining and service areas by completing assigned side work.
• Complete pre-shift and post-shift responsibilities as directed by the manager.

Skills

Customer service

Cash handling

POS systems

English communication

Certification: Serve Safe/TIPS

Education

High school diploma or GED

Tools

Job description

Holiday Inn Club Vacations is seeking a friendly and professional Server to greet guests, explain menu items, take orders and ensure accurate, timely service in a busy resort dining environment in Orlando, FL.

You will upsell menu items when appropriate, handle payments, and maintain clean dining areas. Strong English communication and cash-handling skills are essential, along with Serve Safe/TIPS certification.