Guest Experience Server - Proactive, Cheerful Service

Sshr; League City (TX); On-site; USD 11,000 - 14,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

Life insurance

401K

Tuition assistance

Discounted hotel rates

Job summary

Concord Hospitality is seeking friendly associates to serve guests at our food and beverage outlets. Your smile and customer service attitude set the tone for a great day.

This hourly, non-exempt role starts at $8.00 per hour. Full-time associates may access medical/dental/vision plans, life insurance, disability coverage, a 401K, tuition assistance, discounted hotel rates, training and development, and opportunities for advancement.

Qualifications

• Guest service orientation
• Calm demeanor under pressure
• Clear communication with guests

Responsibilities

• Maintains a calm demeanor during periods of high volume or unusual events
• Make decisions and solve problems in the interest of 100% guest satisfaction
• Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems
• Maintains a clean and organized workspace
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication

Job description

Concord Hospitality is seeking friendly associates to serve guests at our food and beverage outlets. Your smile and customer service attitude set the tone for a great day.

This hourly, non-exempt role starts at $8.00 per hour. Full-time associates may access medical/dental/vision plans, life insurance, disability coverage, a 401K, tuition assistance, discounted hotel rates, training and development, and opportunities for advancement.