Restaurant Server Part-time AM BISTRO

Concord Hospitality Brand; Cleveland (OH); On-site; USD 25,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Medical insurance

Dental insurance

Vision insurance

401(k)

Tuition assistance

Discounted room rates

Training and development

Job summary

Concord Hospitality is seeking a friendly Server to welcome guests and deliver attentive dining service in our Cleveland-area restaurant. You will greet guests, take orders, and ensure satisfaction throughout their visit.

We value teamwork, reliability, and a positive attitude in a fast-paced environment. This full-time role offers competitive wages, medical/dental/vision insurance, and growth opportunities within Concord Hospitality.

Qualifications

• Prior serving or hospitality experience preferred.
• Strong communication and customer service skills.
• Ability to work efficiently in a fast-paced environment.
• Flexibility to work varied shifts, including weekends, and holidays.
• Commitment to teamwork, professionalism, and guest satisfaction.

Responsibilities

• Provide warm, attentive service to guests throughout their dining experience.
• Maintain a calm and professional demeanor during high-volume periods.
• Monitor the operation of the outlet and assist managers with guest concerns.
• Keep workstations clean, organized, and fully stocked.
• Accurately take and process guest orders with clear, pleasant communication.
• Maintain consistent attendance and punctuality.

Skills

Customer service

Communication

Teamwork

Shift flexibility

Hospitality

Job description

We are hiring Servers! Do you have a passion for serving others? As a Server at Concord Hospitality, you will often be the first or last greeting our guests receive during their day. Your friendly smile, cheerful attitude, and commitment to excellent service set the tone for a memorable experience. If you enjoy engaging with people, being proactive, and creating positive moments, this role is perfect for you!

Responsibilities:

• Provide warm, attentive service to guests, ensuring satisfaction throughout their dining experience.
• Maintain a calm and professional demeanor during high-volume periods or unusual events.
• Monitor the operation of the food and beverage outlet, assisting managers in identifying and resolving guest concerns.
• Keep workstations clean, organized, and fully stocked.
• Accurately take and process guest orders while communicating clearly and pleasantly.
• Maintain consistent attendance and punctuality.

Qualifications:

• Prior serving or hospitality experience preferred.
• Strong communication and customer service skills.
• Ability to work efficiently in a fast-paced environment.
• Flexibility to work varied shifts, including weekends, and holidays.
• Commitment to teamwork, professionalism, and guest satisfaction.

Benefits (Full-Time Associates Only):

• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) program with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities

Why Join Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond.

We value work-life balance, diversity, and a commitment to providing the best customer service and quality accommodations in every market we serve. Built on five cornerstones - Quality, Integrity, Community, Profitability, and FUN! - our associates proudly cheer:

"We Are Concord!"

We support diversity and inclusion through our mission to be a Great Place to Work for All.