Guest Experience Server — Private Club Hospitality

Invited Clubs; Ipswich (MA); On-site; USD 19,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life insurance

Disability insurance

401(k) retirement savings plan

Generous paid time off

Job summary

Invited is a hospitality-focused company seeking a Server 1 to deliver exceptional food and beverage service to members and guests. You will apply Invited’s service standards, support teammates, and contribute to a seamless dining experience while upholding professionalism and attentiveness.

The role emphasizes greeting guests by name, maintaining menu knowledge, following safety and cleanliness standards, and adapting to the club environment with a friendly, proactive approach.

Qualifications

• High school diploma or equivalent.
• Previous experience in Food and Beverage service.
• Current Food Handler and Alcohol Server Certifications as required by state and city regulations.
• Completion of Invited’s F&B Service Training program.
• Excellent communication skills with the ability to speak clearly and effectively.
• Ability to follow instructions and communicate well with team members.

Responsibilities

• Maintain high standards of service, following the Invited F&B service training program.
• Provide food and beverage service to members/guests, executing orders in a timely manner.
• Ensure a complete knowledge of the à la carte menu, including daily features and specials.
• Greet members by name and provide a warm welcome, making them feel at home.
• Assist fellow employees and ensure a seamless member/guest experience through teamwork and attention to detail.
• Handle member/guest complaints with service recovery techniques, ensuring any issues are resolved promptly.
• Complete daily assignments and side work, ensuring work areas are organized, clean, and well-stocked.
• Follow club standards for cleanliness, organization, and safety.
• Support management by completing additional duties as assigned.

Skills

Communication skills

Teamwork

Food & Beverage experience

Attention to detail

Education

High school diploma or equivalent

Tools

POS System

Trays

Bottle Opener

Wine Tool

Job description

Invited is a hospitality-focused company seeking a Server 1 to deliver exceptional food and beverage service to members and guests. You will apply Invited’s service standards, support teammates, and contribute to a seamless dining experience while upholding professionalism and attentiveness.

The role emphasizes greeting guests by name, maintaining menu knowledge, following safety and cleanliness standards, and adapting to the club environment with a friendly, proactive approach.