Guest Experience Server - Hotel Restaurant

NANA Regional Corporation; Alaska; On-site; USD 28,000 - 40,000; Full time

Job summary

NANA Regional Corporation in Kotzebue, AK is seeking a Hotel Food Server to greet guests, present menus, take orders, and help create a memorable dining experience in their hotel restaurant. You will communicate any allergies or dietary needs to the kitchen and ensure attentive service.

The role requires prior customer service experience and fluency in English; a high school diploma or GED is preferred. This on-site position involves standing for long periods, serving beverages, and assisting in

Qualifications

• Customer service experience or training is required.
• Must be fluent in speaking, reading, and writing English.

Responsibilities

• Presents menu, answers questions, and makes suggestions regarding food and service.
• Writes order on check or memorizes it.
• Relays order to kitchen and serves courses from kitchen and service bars.
• Observes diners to respond to any additional requests and to determine when meal has been completed.
• Totals up bills and accepts payments, or refers patron to Cashier.
• Brews coffee, preps and serves beverages.
• Clears and resets counters or tables at conclusion of each course.
• May assist others in basic food production or other food service activities.
• May break down and clean service lines as well as clean a variety of other kitchen equipment.
• Other duties that are pertinent to the department or unit’s success also may be assigned.

Skills

Customer service

English fluency

Education

High school diploma or GED

Job description

NANA Regional Corporation in Kotzebue, AK is seeking a Hotel Food Server to greet guests, present menus, take orders, and help create a memorable dining experience in their hotel restaurant. You will communicate any allergies or dietary needs to the kitchen and ensure attentive service.

The role requires prior customer service experience and fluency in English; a high school diploma or GED is preferred. This on-site position involves standing for long periods, serving beverages, and assisting in