Guest Experience Server — Craft Memorable Dining

Nana Management Services, LLC; Alaska; On-site; USD 24,796 - 30,307; Full time

Job summary

Nana Management Services, LLC is seeking a Hotel Food Server for our Kotzebue location. The role involves greeting guests, presenting menus, taking orders and ensuring an unforgettable dining experience.

You will communicate dietary restrictions to the kitchen, assist with beverage service and maintain clean service areas. Prior customer service experience and fluency in English are required; a high school diploma or GED is preferred.

Qualifications

• Some prior customer service experience or training.
• Must be fluent in speaking, reading, and writing English.

Responsibilities

• Presents menu, answers questions, and makes suggestions regarding food and service.
• Writes order on check or memorizes it.
• Relays order to kitchen and serves courses from kitchen and service bars.
• Observes diners to respond to any additional requests and to determine when meal has been completed.
• Totals up bills and accepts payments, or refers patron to Cashier.
• Brews coffee, preps and serves beverages.
• Clears and resets counters or tables at conclusion of each course.
• May assist others in basic food production or other food service activities.
• May break down and clean service lines as well as clean a variety of other kitchen equipment.
• Other duties that are pertinent to the department or unit’s success also may be assigned.

Skills

Customer service experience

Fluent English

Education

High school diploma or GED

Job description

Nana Management Services, LLC is seeking a Hotel Food Server for our Kotzebue location. The role involves greeting guests, presenting menus, taking orders and ensuring an unforgettable dining experience.

You will communicate dietary restrictions to the kitchen, assist with beverage service and maintain clean service areas. Prior customer service experience and fluency in English are required; a high school diploma or GED is preferred.