Guest Experience Server - Hotel Dining

Crescent Hotels & Resorts; Columbus (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

Crescent Hotels & Resorts in Columbus, OH seeks a friendly restaurant team member to greet guests, take orders, and deliver timely service in accordance with brand standards. The role emphasizes guest satisfaction, plate presentation, and smooth coworker interactions in a fast-paced environment.

You will assist with set-up, answer menu questions, operate the POS where applicable, and help ensure a clean, welcoming dining area.

Qualifications

• Must be able to communicate in English.
• Professional appearance at all times.
• Able to interact with guests courteously.
• Team player with willingness to help coworkers.
• Able to stand and walk for long periods.
• Able to lift at least 30 lbs.

Responsibilities

• Greet and serve guests according to standards.
• Take and serve guest orders promptly and according to service manual.
• Do all necessary set-up sidework as assigned.
• Answer any guest questions about the menu.
• Operate the electronic cash register/P.O.S. system (where applicable).
• Check food before serving it to guest to ascertain that appearance, temperature and portions are correct.
• Perform any other job related duties as assigned.

Skills

English communication

Professional appearance

Guest interaction

Team player

Standing/walking endurance

Lifting 30 lbs

Tools

POS system

Job description

Crescent Hotels & Resorts in Columbus, OH seeks a friendly restaurant team member to greet guests, take orders, and deliver timely service in accordance with brand standards. The role emphasizes guest satisfaction, plate presentation, and smooth coworker interactions in a fast-paced environment.

You will assist with set-up, answer menu questions, operate the POS where applicable, and help ensure a clean, welcoming dining area.